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PulseGrid 365

Solutions · IT Operations

One operating picture for the teams that keep services running.

Operations teams lose time moving between tools to answer basic questions. PulseGrid 365 answers them where the event appears.

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PulseGrid 365 · Dashboard
PulseGrid 365 dashboard showing total assets, monitoring assets, active problems, open tickets, SLA compliance and service health
  1. 1Asset, monitoring and service health in one row
  2. 2What needs attention right now
  3. 3Problems linked to asset, location and ticket

Built for: IT operations managers, NOC and on-call engineers.

What changes

From the problem you have to the workflow you want.

Today

  • An alert says a device is down, but not whose it is.
  • Incidents are raised by hand and lose the original signal.
  • Nobody can see SLA risk until it has passed.

With PulseGrid 365

  • Events arrive with asset, location and owner.
  • Incidents start from the event and stay linked to it.
  • Priority, assignment and SLA are visible together.

The workflow

How the work flows.

The dashboard brings monitoring, assets and service health into one view.

  1. 01

    Event

  2. 02

    Asset context

  3. 03

    Incident

  4. 04

    Assignment

  5. 05

    SLA tracking

  6. 06

    Resolution

Modules that matter

Where PulseGrid 365 helps.

  1. MonitorInfrastructure MonitoringSee infrastructure health before operators start searching for context.
  2. ResolveService Desk / ITSMTurn every issue into owned, tracked resolution.
  3. AutomateAutomationTurn operational signals into action, the same way every time.

See PulseGrid in action

See how PulseGrid 365 fits your operational environment.

Tell us about your infrastructure and how your teams respond today. We will arrange a walkthrough focused on your priorities.

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